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Babcock expands the use of ‘down-the-wire’ helmets across its Queensland operations

Babcock Australasia has expanded the use of ‘down-the-wire’ helmets across its Queensland operations, enhancing emergency rescue capabilities in Rockhampton.

Babcock Rescue Crew Officers (RCO) working on our Capricorn Rescue contract will now be equipped with Team Wendy Exfil LTP 2.0 helmet systems, designed to improve safety and situational awareness during winch rescues—including land hoist missions and vessel transfers. These helmets enable crews to maintain a continuous communications link with the aircraft as well as communicate effectively with the patients and other rescue personnel, without needing to remove their head protection and communications.

“At Babcock, we’re always seeking innovative ways to enhance safety in our operations,” Babcock Australasia Chief Air Crew Officer Matt Dobson said. “These new helmets not only improve crew coordination and protection—they also bring consistency across our Queensland RCO network. No matter where our teams are deployed, they’ll be supported by the same high-quality equipment.”

Rescue Crew Officer Sam McLean said the seamless communications capability of the new helmets improves situational awareness, reduces response times, and enhances overall mission safety.

“The new Team Wendy Search and Rescue helmets represent a significant improvement in crew safety and operational effectiveness.  Its advanced design enhances head protection while reducing fatigue during extended missions.  The integrated noise reduction technology provides superior hearing protection in high-noise environment, reducing the risk of long term-hearing damage.” 

Rockhampton crews have begun training with the new helmets, progressing from static winch exercises to hoist training sorties, and ultimately to live operational missions.

The helmets are already in use across the Torres Strait, where Babcock’s helicopters deliver critical aeromedical and rescue services on behalf of Queensland Health. Similar technology is also being trialled with crews under Babcock’s Air Ambulance Victoria contract.

The helmet systems were developed and sourced through a collaboration with Babcock’s supply chain partner, Aquaterro.